Phantom Blade Zero Merch – Terms of Service

Last Updated: 12/10/2026

Welcome to our Phantom Blade Zero merch store. These Terms of Service explain the conditions that apply when you visit our website, browse our products, or place an order. By using our website, you agree to these Terms and the policies referenced here, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please take a moment to review these conditions before making a purchase. They are intended to help ensure a clear and reliable shopping experience for every customer.

1. Website Use and General Conditions

Our website provides access to merchandise and related products inspired by the world and visual style of Phantom Blade Zero.

By accessing the website or placing an order, you agree to use our services lawfully and in accordance with these Terms. We may revise, update, or clarify these conditions when necessary. Changes will be published on this page, together with an updated revision date.

Changes will apply as permitted by applicable law. Any rights or obligations relating to an order already placed will be handled in accordance with the terms and legal requirements applicable to that transaction.

2. Eligibility and Customer Information

To use our website and purchase products, you must:

• Be at least 18 years old, or have the authorization of a parent or legal guardian where permitted by applicable law.

• Provide accurate and complete information when placing an order or creating an account.

• Ensure that your contact and shipping details are correct.

• Avoid fraudulent transactions, unauthorized payment activity, or any unlawful use of our website.

Customers are responsible for reviewing their order details before completing checkout. If you notice an error after placing an order, please contact us as soon as possible at phantombladezeromerch@proton.me.

3. Orders and Payments

Placing an Order

To purchase a product, select the items you want, add them to your cart, provide the requested information, and complete checkout using an available payment method.

Submitting an order constitutes a purchase request. Order acceptance and confirmation are subject to the checkout process and any applicable legal requirements.

Payment Methods

Available payment methods are displayed during checkout. Depending on availability, these may include major credit and debit cards, PayPal, or other supported payment services.

The applicable currency and final amount payable will be shown during checkout before you confirm your purchase. Your bank or payment provider may apply additional conversion fees or charges.

Order Confirmation and Cancellation

You will receive an order confirmation after completing checkout. This confirmation acknowledges the details of your purchase but does not prevent us from addressing legitimate order issues.

In certain circumstances, we may need to cancel or refuse an order, including where:

• A product is unavailable or a stock error has occurred.

• A payment cannot be authorized or completed.

• There are reasonable grounds to suspect fraud or unauthorized activity.

• A significant pricing or listing error has occurred.

If we cancel an order after payment has been collected, any refund due will be handled in accordance with our Return & Refund Policy and applicable law. We will contact you where appropriate.

If you wish to cancel an order, contact phantombladezeromerch@proton.me as soon as possible. Cancellation may not be possible once an order has entered production, fulfillment, or shipping. This does not affect any statutory cancellation rights you may have.

4. Prices, Taxes, and Product Availability

Product prices, available variants, and other purchase details are displayed on the relevant product pages or at checkout.

• Pricing: The currency used for a transaction is indicated during checkout.

• Taxes and duties: Applicable taxes, shipping fees, and other charges will be presented at checkout where required or available. Additional import duties or customs charges may apply to international orders, depending on the destination and applicable rules.

• Pricing errors: If a significant error affects a product listing or price, we may contact you to explain the issue and discuss the available options before proceeding, as required by law.

• Availability: Product designs, sizes, colors, and variants may change or become unavailable without notice.

We make reasonable efforts to display product information accurately. If a product becomes unavailable after an order has been placed, we will contact you regarding the available options.

5. Shipping and Delivery

We offer domestic and international shipping to eligible destinations. Available delivery options, shipping costs, and estimated delivery times are provided during checkout or in our Shipping Policy.

Delivery estimates are not guarantees unless explicitly stated otherwise. Delays may occur because of customs inspections, carrier disruptions, weather conditions, fulfillment issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. If a shipment is delayed, lost, damaged, or incorrectly delivered, please contact us at phantombladezeromerch@proton.me so we can review the situation.

Our shipping terms do not remove